Task Structure Methodology for Electronic Operational Documentation

This paper discusses a methodology that enables the incremental construction of task-oriented electronic operational documentation. In the past, all technical documentation was written in paper format, and traditionally organized from an engineering point of view. The evolution towards electronic support offers the opportunity to re-organize operational documentation in order to improve its usefulness and usability. We used a user centered approach, based on task analysis, to design electronic operational documentation to be used in both operations and training.