Mixed Integer Programming versus Evolutionary Computation for Optimizing a Hard Real-World Staff Assignment Problem

Book One

Volume

Proceedings of the International Conference on Automated Planning and Scheduling, 29

Novel Applications

Assigning staff to engagements according to hard constraints while optimizing several objectives is a task encountered by many companies on a regular basis. Simplified versions of such assignment problems are NP-hard. Despite this, a typical approach to solving them consists of formulating them as mixed integer programming (MIP) problems and using a stateof-the-art solver to get solutions that closely approximate the optimum.In this paper, we consider a complex real-world staff assignment problem encountered by the professional service company KPMG, with the goal of finding an algorithm that solves it faster and with a better solution than a commercial MIP solver. We follow the evolutionary algorithm (EA) metaheuristic and design a search heuristic which iteratively improves a solution using domain-specific mutation operators. Furthermore, we use a flow algorithm to optimally solve a subproblem, which tremendously reduces the search space for the EA.For our real-world instance of the assignment problem, given the same total time budget of 100 hours, a parallel EA approach finds a solution that is only 1.7% away from an upper bound for the (unknown) optimum within under five hours, while the MIP solver Gurobi still has a gap of 10.5%.

10.1609/icaps.v29i1.3521