Narrative Tools to Improve Collaborative Sense-Making

Contents

Narration is a usual mode of sense-making in the new, ambiguous or equivocal situations. Here we characterize the role of narration in situations of comprehension and collective problem solving. Then we present an approach of modeling of narrative knowledge and the associated tool - HyperStoria- which makes it possible to assist a group in the acquisition and the modeling of narratives charts starting from graphs of goals and events.