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Home / Proceedings / Proceedings of the AAAI Conference on Artificial Intelligence

Towards Scalable Multi-Domain Conversational Agents: The Schema-Guided Dialogue Dataset

February 1, 2023

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Authors

Abhinav Rastogi

Google Research


Xiaoxue Zang

Google Research


Srinivas Sunkara

Google Research


Raghav Gupta

Google Research


Pranav Khaitan

Google Research


DOI:

10.1609/aaai.v34i05.6394


Abstract:

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with possibly overlapping functionality. Furthermore, some of these services have little to no training data available. Existing public datasets for task-oriented dialogue do not sufficiently capture these challenges since they cover few domains and assume a single static ontology per domain. In this work, we introduce the the Schema-Guided Dialogue (SGD) dataset, containing over 16k multi-domain conversations spanning 16 domains. Our dataset exceeds the existing task-oriented dialogue corpora in scale, while also highlighting the challenges associated with building large-scale virtual assistants. It provides a challenging testbed for a number of tasks including language understanding, slot filling, dialogue state tracking and response generation. Along the same lines, we present a schema-guided paradigm for task-oriented dialogue, in which predictions are made over a dynamic set of intents and slots, provided as input, using their natural language descriptions. This allows a single dialogue system to easily support a large number of services and facilitates simple integration of new services without requiring additional training data. Building upon the proposed paradigm, we release a model for dialogue state tracking capable of zero-shot generalization to new APIs, while remaining competitive in the regular setting.

Topics: AAAI

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HOW TO CITE:

Abhinav Rastogi||Xiaoxue Zang||Srinivas Sunkara||Raghav Gupta||Pranav Khaitan Towards Scalable Multi-Domain Conversational Agents: The Schema-Guided Dialogue Dataset Proceedings of the AAAI Conference on Artificial Intelligence (2020) 8689-8696.

Abhinav Rastogi||Xiaoxue Zang||Srinivas Sunkara||Raghav Gupta||Pranav Khaitan Towards Scalable Multi-Domain Conversational Agents: The Schema-Guided Dialogue Dataset AAAI 2020, 8689-8696.

Abhinav Rastogi||Xiaoxue Zang||Srinivas Sunkara||Raghav Gupta||Pranav Khaitan (2020). Towards Scalable Multi-Domain Conversational Agents: The Schema-Guided Dialogue Dataset. Proceedings of the AAAI Conference on Artificial Intelligence, 8689-8696.

Abhinav Rastogi||Xiaoxue Zang||Srinivas Sunkara||Raghav Gupta||Pranav Khaitan. Towards Scalable Multi-Domain Conversational Agents: The Schema-Guided Dialogue Dataset. Proceedings of the AAAI Conference on Artificial Intelligence 2020 p.8689-8696.

Abhinav Rastogi||Xiaoxue Zang||Srinivas Sunkara||Raghav Gupta||Pranav Khaitan. 2020. Towards Scalable Multi-Domain Conversational Agents: The Schema-Guided Dialogue Dataset. "Proceedings of the AAAI Conference on Artificial Intelligence". 8689-8696.

Abhinav Rastogi||Xiaoxue Zang||Srinivas Sunkara||Raghav Gupta||Pranav Khaitan. (2020) "Towards Scalable Multi-Domain Conversational Agents: The Schema-Guided Dialogue Dataset", Proceedings of the AAAI Conference on Artificial Intelligence, p.8689-8696

Abhinav Rastogi||Xiaoxue Zang||Srinivas Sunkara||Raghav Gupta||Pranav Khaitan, "Towards Scalable Multi-Domain Conversational Agents: The Schema-Guided Dialogue Dataset", AAAI, p.8689-8696, 2020.

Abhinav Rastogi||Xiaoxue Zang||Srinivas Sunkara||Raghav Gupta||Pranav Khaitan. "Towards Scalable Multi-Domain Conversational Agents: The Schema-Guided Dialogue Dataset". Proceedings of the AAAI Conference on Artificial Intelligence, 2020, p.8689-8696.

Abhinav Rastogi||Xiaoxue Zang||Srinivas Sunkara||Raghav Gupta||Pranav Khaitan. "Towards Scalable Multi-Domain Conversational Agents: The Schema-Guided Dialogue Dataset". Proceedings of the AAAI Conference on Artificial Intelligence, (2020): 8689-8696.

Abhinav Rastogi||Xiaoxue Zang||Srinivas Sunkara||Raghav Gupta||Pranav Khaitan. Towards Scalable Multi-Domain Conversational Agents: The Schema-Guided Dialogue Dataset. AAAI[Internet]. 2020[cited 2023]; 8689-8696.


ISSN: 2374-3468


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