Approaches to Authoring of Rules for Intelligent Agents

The problem we address is practical design of methods for users, especially relatively non-technical end users, to author rules that drive rule-based intelligent agents. We are concerned especially with networked applications of intelligent agents in the realm of information access, e.g., news, mail, Web pages, and the like. For these applications, an important value of intelligent agents is their ability to customize or personalize the behavior of an application.