AAAI

Association for the Advancement of Artificial Intelligence

Home > Proceedings / Proceedings of the International AAAI Conference on Web and Social Media, 7

Voice of the Employees Resonated in Online Bamboo Forests

Authors

Kunwoo Park,Jaram Park,SungKyu Park,Jaewoo Kim,Sejeong Kwon,Jinah Kwak,Meeyoung Cha

KAIST, South Korea,KAIST, South Korea,KAIST, South Korea,KAIST, South Korea,KAIST, South Korea,KAIST, South Korea,KAIST, South Korea


Proceedings:

Proceedings of the International AAAI Conference on Web and Social Media, 7

Volume

Issue:

Vol. 7 No. 3 (2013): ICWSM Workshop Technical Report WS-13-02 (Social Computing for Workforce 2.0)

Track:

Social Computing for Workforce

Downloads:

Download PDF

Abstract:

While employee voice has been realized a critical element of organizational success, many employees often remain silent and withdraw useful information and ideas. In this paper,we present how employees utilize existing social media platform in a creative, collective way to anonymously share their voices—a phenomenon called the bamboo forests in Korea. We present the key characteristics of bamboo forests including self-mention and connectivity, and discuss the main topics and sentiments of such bamboo forests. Our analysis indicates that employees find such anonymous platform useful. We provide insights on the potential for utilizing the voice ofthe employees online.

DOI:

10.1609/icwsm.v7i3.14476


ICWSM

Vol. 7 No. 3 (2013): ICWSM Workshop Technical Report WS-13-02 (Social Computing for Workforce 2.0)