Principles of Collaborative Coordination: An Agenda for Furthering Interactive Computational Intelligence

Contents

In the past two decades, the underlying interaction model for most software use has arguably remained unchanged and is little more than an expedient design based on certain superficial features of face-to-face communication that not only fails to accommodate an important range of users’ native interaction skills, but also devotes few computational resources to a useable artificial understanding of the process, progress, and products of the implied collaboration. This short paper examines how principles at work in people’s collaborative activities with each other play out in software use and takes the position that computational implementation of these fundamental human interaction concepts continues to be a relevant agenda for the artificial intelligence and human-computer interaction communities.