Knowledge Management and Case-Based Reasoning: A Perfect Match?

May 2001

Proceedings of the Fourteenth International Florida Artificial Intelligence Research Society Conference (FLAIRS 2001)

Volume

Proceedings of the Fourteenth International Florida Artificial Intelligence Research Society Conference (FLAIRS 2001)

All Papers

This paper demonstrates that case-based reasoning is ideally suited to the creation of knowledge management systems. This is because of the close match between the activities of the CBR-cycle and the requirements of a knowledge management system. The nature of knowledge within an organisation is briefly discussed and the paper illustrates the dynamic relationship between data, information and knowledge, showing how case-based reasoning can be used to help the manage the acquisition and reuse of knowledge.