Expert Systems in Government Administration

Joseph Weintraub

Abstract


Artificial Intelligence is solving more and more real world problems, but penetration into the complexities of government administration has been minimal. The author suggests that combining expert system technology with conventional procedural computer systems can lead to substantial efficiencies. Business rules can be removed from business-oriented computer systems and stored in a separate but integrated knowledge base, where maintenance will be centralized. Fourteen specific practical applications are suggested.

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DOI: http://dx.doi.org/10.1609/aimag.v10i1.730

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