Agent-Based Systems in the Business Context
Papers from the AAAI Workshop
Brian Drabble and Peter Jarvis Cochairs
This workshop brought together key researchers in the areas of AI agents, planning, and scheduling with those in work-flow management. The aim was to start a dialogue between these groups on how AI techniques could support real-world business processes. Workflow management systems are integrated software tools for supporting the modeling, analysis, and enactment of business processes. The market for work-flow management software grew from around $100 million in 1991 to $2.5 billion in 1996. From a research perspective, DARPA has identified workflow as one of its key "must have" technologies and is investing heavily in developing the next-generation workflow systems for the military. These papers explored how the AI community could be leveraged to realize a vision for dynamic process management, at both the modeling and technological levels. Topics included reactive control, planning, planning and reactive control architectures, scheduling, knowledge acquisition, and distributed AI.