Psychological Models of Communication in
Papers from the AAAI Fall Symposium
Susan E. Brennan, Alain Giboin, and David Traum, Cochairs
November 5-7, 1999, North Falmouth, Massachusetts
Many collaborative systems embody ideas drawn piece-meal from researchers' intuitions about collaboration. Alternatively, collaborative systems may benefit from a more theoretical approach informed by the psychology of communication. Psychological theories and principles (e.g., those of Herbert Clark and colleagues) address many of the same issues that are crucial to the functioning of collaborative systems and agents. Some systems and agents have been designed taking such psychological principles explicitly into account, often adapting and extending the principles. Other systems designed without an explicit psychological theory in mind nevertheless have psychological claims implicit in their function and design choices.
This interdisciplinary symposium focused on the use and applicability of psychological models of communication in computer systems that function either as a collaborative partner with a human user or as a mediator between collaborating people. A primary thread of the symposium was to investigate the extent to which specific psychological theories yield useful models for dialogs with and through computers. Such models may provide architectures for integrating the actions of two or more agents into a coherent whole, methods for interpreting or generating interactive behavior, and theoretical frameworks for coding, understanding, predicting, or evaluating dialogs.