Proactive Assistant Agents: Papers from the AAAI Fall Symposium
Felipe Meneguzzi and Jean Oh, Cochairs
The general aim of the Proactive Assistant Agents symposium is to be a venue for the debate and exchange of ideas on the challenges of creating agents that help human users to operate in complex dynamic environments where they face challenges due to cognitive overload in planning and replanning. In these circumstances, users must perform multiple concurrent tasks including: collecting coherent information about the current situation, reasoning about constraints and policies, and dealing with uncertainty to achieve timely decision making. People have limitations in the amount of information that can be meaningfully processed at the same time; consequently, the agent must make sure that the amount of help provided is compatible with the user's ability to cope with it. In order to help the users to cope with cognitive overload in such an environment, proactive agents can offer context-sensitive assistance by anticipating the users' needs, autonomously planning assistive actions, and offering assistance in an appropriate format at a right time.