InfoScout: An Active Recommender Agent

M. V. Nagendra Prasad and Theodore Anagnost

InfoScout is a proactive recommender agent designed to aid the effective creation and exploitation of formal and informal networks of social relations that form an important part of knowledge management strategies of an organization. It helps a user ask the right set of people for help on a topic or a problem on hand. InfoScout watches a user performing a particular task and suggests other people and resources in the organization that could potentially be of help.

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