The Agile Organization: Technology and Innovation

Robert Plant and Stephen Murrell

In this paper we consider the role of information technology and innovation within the context of an agile organisation performing electronic commerce. The paper will utilise Schein’s sociotechnical model of innovation to consider the relationships between structure, process, innovation, technology and organisational culture, and focuses upon innovation and technology, examining six of Schein’s sociotechnical hypotheses with respect to how artificial intelligence impacts the organisations ability to be agile, connected and innovative.

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