Bringing the User Back into Scheduling: Two Case Studies of Interaction with Intelligent Scheduling Assistants

Interaction Challenges for Intelligent Assistants

Volume

Papers from the 2007 AAAI Spring Symposium

Contents

This position paper discusses the scheduling problem as collaboration between human and automated scheduling assistant. We compare two recent scheduling systems we have developed at SRI that both involve and enable the user in the scheduling process. While embedding fully automated scheduling algorithms, these assistant systems go beyond decision-aids. They work with and in service of their user to jointly solve the scheduling problem.