Using an Activity Model to Address Issues in Task-Oriented Dialogue Interaction over Extended Periods

Alexander Gruenstein and Lawrence Cavedon

Collaborative natural dialogue offers a powerful medium for interaction between humans and intelligent autonomous agents, particularly for complex systems operating in dynamic, real-time environments, containing multiple concurrent activities. Dealing with dialogue interaction over an extended period raises specific needs, such as: mixed initiative; task-status reporting; explanation; providing grounding context; and handling multiple open topics. We describe the use of an Activity Model as the basis for implementing such capabilities.


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