Ludger van Elst, Virginia Dignum, and Andreas Abecker

Knowledge management (KM) has been a predominant trend in business in the recent years. Not only is knowledge management an important field of application for AI and related techniques, such as CBR technology for intelligent lessons-learned systems, it also provides new challenges to the AI community, like context-aware knowledge delivery. Scaling-up research prototypes to real-world solutions usually requires an application-driven integration of several basic technologies, e.g., ontologies for knowledge sharing and reuse, collaboration support like CSCW systems, and personalized information services.

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