Towards Adaptive Spoken Dialogue Agents

Diane J. Litman

Although it is now possible to build real-time spoken dialogue systems for a wide variety of applications, designing the dialogue strategy of such systems involves a number of nontrivial design choices. These choices can seriously impact system performance, and include choosing appropriate strategies for initiative (whether to accept relatively open-ended versus constrained user utterances) and confirmation (when to confirm a user’s previous utterance). Typically, dialogue strategy design has been done in an ad-hoc manner. This paper summarizes how my recent research has addressed the design, implementation, and experimental evaluation of methods for dynamically adapting and optimizing a system’s dialogue strategy, in order to improve system performance.

This page is copyrighted by AAAI. All rights reserved. Your use of this site constitutes acceptance of all of AAAI's terms and conditions and privacy policy.