Knowledge Level Modeling of Agents, Organizations and Technologies

Brian R. Gaines

Knowledge management has emerged as a major industrial focus and has obvious pragmatic interpretations in terms of enterprise and workflow modeling. However, a principled approach to the management of the knowledge processes of organizations combining people and technologies requires an operational definition of knowledge. This article develops a knowledge level analysis of the emergence of the knowledge construct through modeling and management processes in societies of adaptive agents. The analysis shows how knowledge becomes ascribed to agents, organizations and technologies, and how formal logics of knowledge, organizations and technologies emerge naturally from reasonable presuppositions in the modeling process.

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