User Acceptance and Plan Recognition: Why Even Perfect Intent Inferencing Might Not Be Good Enough

Harry B. Funk and Christopher A. Miller

Plan recognition is discussed in the framework of adaptive automation. A case is made for applying the lessons of human-human interactions, such as those found in Cockpit Resource Management, to avoid producing a correct, yet not fully trusted automation partner. Etiquette 'rules’ for automation are proposed as a mechanism to achieve this.

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