Mobile Valet: Enabling Collaboration between Remote Services, Mobile Users, and Task Locations

Andrew Fano

Despite the explosion of mobile devices, mobile commerce has gotten off to a slow start. To a great extent the difficulties of mobile commerce can be traced to poor services that are constrained by the limitations largely inherent to mobile devices. In effect, mobile commerce is about delivering services to the worst available screen at any given time. The Mobile Valet project demonstrates an approach to the delivery of mobile services that overcomes these limitations by collaborating with the resources of a location. By making local channels -- such as kiosks or local staff-- available to remote service providers, they can detect and infer local context as well as be deploy services of far higher quality than what is possible using mobile devices alone.

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