The Benefit of Structured Interfaces in Collaborative Communication

Michael Matessa

One way to help to infer intent in collaborative tasks is to impose structure on communication through the use of restricted interfaces. Structured interfaces allow work in areas of interest to this symposium such as intelligent agents that interact with users, task analysis at a team level, and managing dialog. This paper describes structured interfaces that allowed intelligent agents to interact with users in a simple communication task with minimal disadvantage as compared to unrestricted chat conditions.

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