Active Case-Based Reasoning for Lessons Delivery System

May 2000

Proceedings of the Thirteenth International Florida Artificial Intelligence Research Society Conference (FLAIRS 2000)

Volume

Proceedings of the Thirteenth International Florida Artificial Intelligence Research Society Conference (FLAIRS 2000)

All Papers

Exploiting lessons learned is a key knowledge management (KM) task. Currently, most lessons learned systems are passive, stand-alone systems. In contrast, practical KM solutions should be active, interjecting relevant information during decision-making. We introduce an architecture for active lessons delivery systems, an instantiation of it that serves as a monitor, and illustrate it in the context of the conversational case-based plan authoring system HICAP (Muñoz-Avila et al., 1999). When users interact with HICAP, updating its domain objects, this monitor accesses a repository of lessons learned and alerts the user to the ramifications of the most relevant past experiences. We demonstrate this in the context of planning noncombatant evacuation operations.