Ece Kamar, Barbara J. Grosz, David Sarne
In this paper, we propose a new model for interruption management that aims to help to maximize the efficiency of collaboration between the agent and the person by having a better estimation of interruption outcome. We investigate the factors that affect the way people perceive the effectiveness of interruptions initiated by a collaborative computer agent in task-oriented settings. Our experimental design includes an innovative and abstract collaborative setting, based on the proven Colored Trails (CT) infrastructure.
Subjects: 6. Computer-Human Interaction; 7.1 Multi-Agent Systems
Submitted: Apr 10, 2007